Privacy Policy

Thank you for visiting CELIGIN GLOBAL’s skincare products online store. Your visit to our online store is subject to all the Privacy Policies and our Terms and Conditions.

We at CELIGIN GLOBAL are committed and strive to protect and safeguard your privacy.

The Privacy Policies below describes the types of personal information we collect from our official website, and how we may use that information, and with whom we may share it. Our Privacy Policies also describe the measures we take to protect the security of all the collected information.

Our Privacy Policy governs only information provided in our official website. It does not govern any other information or communications that may have been collected through other physical or online retail stores.

By accepting the Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

Information collection and use

Normally, you can visit the CELIGIN GLOBAL website without letting us know who you are or if revealing any personally identifiable information. You can however, also register at our website which enables us to contact you by email or text messages on your mobile phone to inform you about our products or respond to your comments or queries. As part of the registration process, we collect and store your personal information that you may choose to provide us with, such as your name, email address, mobile phone number and date of birth.

The technology that we use also allows us to collect and aggregate information that does not reveal your identity but lets us know your technology usage like the Uniform Resource Locater, Internet Protocol address, your operating system and browser type, etc. We may collect, compile, store, publish, promote, report, or otherwise disclose or use any such aggregate information which does not personally identify you. If any such aggregate information is correlated to you, it will be protected like any other personally identifiable information as described under this Privacy Policy.

Bank transactions

Our official website is not designed to collect or store Credit Card or Debit Card or any other banking information. Such information is needed to be provided by you during the online purchase transaction. However, this data does not come directly to CELIGIN GLOBAL, but it is officially transmitted through the payment gateway provider to the payment network or bank. No such information is stored by CELIGIN GLOBAL and we are not liable for any theft and/or misuse of it or any consequences arising from thereof on a third-party platform.

Data Usage

We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Data Hosting

CELIGIN GLOBAL website is hosted using third party data hosting specialists. Information collected is kept on servers owned and managed by data hosting companies. The companies being used by CELIGIN GLOBAL are PCI compliant and have data security processes in place. However, CELIGIN GLOBAL is not liable for any data theft or breach of security at the data centres hosting the website and holding consumer data.

Data transfer¬¬¬¬¬¬¬

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to other countries and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

CELIGIN GLOBAL takes all necessary steps just to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to any organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Data retention

CELIGIN GLOBAL will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

CELIGIN GLOBAL will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Rights entitled for you

CELIGIN GLOBAL believes in taking reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes. If you wish to be informed what Personal Data, we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:

To access and receive a copy of the Personal Data we hold about you

To rectify any Personal Data held about you that is inaccurate

To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to CELIGIN GLOBAL. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.

Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

Security Cookies. We use Security Cookies for security purposes.

How we use your personal information

By marketing mails

The information you have chosen to provide may be used by CELIGIN GLOBAL to create and deliver you emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email to unsubscribe from our services.

Sending text messages

If you have chosen to submit your phone number on our official website, you may receive text message/SMS alerts containing product and event information, cosmetics tips or promotions on your smartphone. CELIGIN GLOBAL does not charge a penny for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.

Communicate to serve you more

If you have chosen to provide us your contact information, we may provide you with service-related announcements by any means, including email, concerning the website or contact you regarding your customer service requests or questions. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you more and to respond to your concerns by providing the best customer service that CELIGIN GLOBAL officially believes in offering to its customers.

Customized services for you

We may use your personal information that you have submitted on our site and provide you with customised services for efficient use of our website. For example, we may suggest products that would be of particular interest to you. Such customised information may be conveyed to you by way of emails or text messages.

 Protection of personal information

Regarding protection of personal information, we maintain reasonable safeguards for this website to protect against unauthorised disclosure, use, alteration or destruction of the personal information you provide on CELIGIN GLOBAL website. If you have any further questions about security at our site, you can email us at [email protected].

Business transfers

As CELIGIN GLOBAL continues to develop into a big business process, we may buy, merge or partner with other companies or businesses, and in so doing, we acquire customer information. In such transactions, user information may be among the transferred assets. Similarly, in the event that a portion or all of Company’s assets are sold or transferred to a third party, customer information (including your email address) would likely be one of the transferred business assets.

Public Forums

CELIGIN GLOBAL website may make chat rooms, forums, blogs, article commenting, and personal profile pages available to users. Please remember that any such information that you may choose to provide in these areas becomes accessible to the public, and also becomes the property of the Website, and we may use such information in any manner without restriction. Consequently, you should exercise caution when deciding to disclose your personal information or to upload material of any kind.

Technologies we use to customise user experience on our website

We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locater (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customise your experience on our website. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information such as whether you have visited the CELIGIN GLOBAL website before. They may also enable you to save your preferences.

Third Parties

We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include webstore management companies, order processing companies, courier companies, data analysis firms, customer support specialists, email vendors, web-hosting companies and fulfilment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.

In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. With your consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.

Compliance with Law

We may disclose information that is necessary to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.

Children privacy protection

CELIGIN GLOBAL website is not designed for persons under the age of 13 and we do not knowingly collect personally identifiable information from any children under the age of 13. If you are under 13 years of age, you may browse our website, but please do not share your personal information there. For example, you cannot register. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on the website, we will delete the information from our records.

Changes or updates to this privacy policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Comments

We have taken great efforts to ensure that your visit to the CELIGIN GLOBAL website is an enriching one and that your privacy is respected. If you have any further questions, comments or concerns about our privacy practices, please feel free to contact us by email or you can call us as well.